Privacy Policy

Information you provide to us  

Earthly Made collects information from you through: 

  • Registration on our site 

  • Place an order 

  • Subscribe to our newsletter 

  • Fill out a form 

  • You may be asked to enter your name, email address, mailing address or phone number 

  • Requests for customer support and technical assistance 

 

How do we use your information? 

  • To improve your experience on our site 

  • To provide the services you sign up for, such as subscriptions 

  • Send you communications when we have your permission. 

  • To process transactions 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your approval, other than the sole purpose of  

  • Provide the purchased product 

  • To notify of new products 

 

Personal information automatically obtained from your interactions with the service 

When you use our Service, the servers automatically record information that your browser sends whenever you visit a website ('' Log data''). This log data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click

 

Do we use cookies? 

Yes. We use cookies, pixels and other technologies (collectively, ''cookies'') to recognise your browser or device, learn more about your interests (for example - language), and provide you with essential features and services and for the additional purposes, including:   

  • Keeping track of items stored in your shopping basket. 

  • Remembering your preferences  

 “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org 

 

How is my information protected? 

We use the SSL (Secure Socket Layer) technology 

This secure socket layer is a technology that works to encrypt (conceal) communication between the web browser (online store) and a user’s web (device) browser. The encryption ensures important data like username, password, and credit card information without interception risk 

After a transaction, your private information (credit cards, social security numbers, financials) will not be stored on our servers  

 

How we share the information we collect? 

We only collect the information you choose to give us, and we process it with your consent, we only require the minimum amount of personal information that is necessary to fulfil the purpose of your interaction with us; we don't sell it to third parties 

However, we could disclose information to respond to lawful requests from the government authorities, if applicable to resolve disputes, to prevent fraud or security issues

 

Social media / Networking 

Personal information may be shared by you if you elect to post content on our website, social media pages, or accounts 

 

Google Analytics  

In order to opt out of Google Analytics, you may visit:  

Google Analytics Opt-out Browser Add-on Download Page  

 

European Union 

Residents of the European Union may have the following rights with respect to the collection and use of their Personal information: I) right to review, verify, correct, and request erasure of your Personal Information that we collect and store; ii) limit, restrict or object to the use of your Personal Information under certain circumstances; iii) the right to request the transfer of your Personal Information to another party under certain circumstances. For more information regarding your rights to your Personal Information in the European Union, please visit: 

Rights for citizens | European Commission (europa.eu)  

 

Payment terms 

We accept credit//debit card payment and paypal. We will introduce some other methods of payment in the near future

The full payment needs to be made after which orders will be dispatched. GST is already included in all our prices

A shipping cost will be added where applicable on top of the sale price

 

Accuracy of billing and account information 

You agree to provide current, complete and accurate purchase and account information for all your purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you if the need arise 

For more details please review our Return Policy

 

CHILDREN’S ONLINE PRIVACY PROTECTION ACT  

We do not collect any information from anyone under 13 years of age. Our website, products are all directed to people who are at least 13 years old or older  

To the fullest extent permitted by applicable laws, we disclaim liability for any injuries, loses or damages of whatever nature arising from the following, either directly, indirectly or as a result: loss of use, loss of data, damage by virus, loss or damage to property, claims of third-parties. 

Your use of our website, products and services is completely voluntary. As such, you shall indemnify us and hold us and our agents and affiliates harmless for any damages or injury that may arise from the use of our website, products and services, which include, but are not limited to, issues related to confidentiality and security of your Personal Information